Frequently Asked Questions
Everything you need to know about buying or selling certified refurbished phones at Dial & Deal across India.
Dial & Deal is India's most trusted certified refurbished phone store. We offer pan-India free shipping on all orders. You can also visit our Kasba Peth headquarters in Pune.
Every phone undergoes our industry-leading 45-point quality check (QC) covering battery health, cameras, display, and internals. Our phones look and perform like brand new devices.
Yes. Every phone sold by Dial & Deal comes with a comprehensive 6-month hardware warranty. If a fault develops within warranty, we repair or replace it at no charge.
Yes. Use our online valuation tool to get the best market rate, ship it to us from anywhere in India, or walk into our Kasba Peth store. We offer instant payments and secure data wipes.
Yes, when bought from a certified retailer like Dial & Deal. Every phone is IMEI verified, fully tested, and comes with a 6-month warranty. We guarantee your complete satisfaction.
Our Grade A certified refurbished iPhones start from as low as ₹18,999. All come with a 6-month warranty and our 45-point QC promise.
Yes! We offer 100% free pan-India shipping. We dispatch within 24 hours and send you a tracking link instantly.
Unlike marketplaces that aggregate third-party sellers, every phone at Dial & Deal is inspected and sold directly by our own certified team. We run a rigorous 45-point check, providing a far higher standard of quality and reliability.
